Domů / Privacy policy

Privacy policy

Principles of working with your data

 

We are OneCrown s.r.o.

 

We run an e-shop on the website eshop.solaxchlazeni.cz

 

For the provision of our services, the sale of goods and the operation of our website, we process some personal data.

 

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")

 

  1. Processing of personal data

 

  1. Processing of personal data when using the contact form

 

If you inquire about our products and services, we will work with your contact details that you provide to us, mainly through the inquiry form. These are: name, surname, email, telephone, home or registered office address, delivery address.

     

     For what reason?

We will contact you through them for further arrangements regarding goods and services.

 

            On what legal grounds?

This is processing on the basis of Art. 6 para. 1 lit. b) GDPR – negotiation of a contract, or taking measures prior to entering into a contract at your request.

 

            How long will we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 10 years from our last communication.

 

  1. Processing of personal data in the case of a purchase

 

If you make a purchase from us, we will work with the data you fill in. These are mainly invoicing data: name, surname, address, email, phone number

 

     For what reason?

We need to process personal data in order to fulfil our contract – to deliver our goods or services to you. We will also communicate with you via your contact details regarding the status of your order, or about complaints or your questions.

 

We will further process personal data to meet our obligations under the law (mainly for accounting and tax purposes, or for handling complaints and others).

 

            On what legal basis do we process personal data?

This is processing on the basis of Art. 6 para. 1 lit. b) GDPR – performance of a contract and Art. 6 para. 1 lit. c) GDPR – compliance with our legal obligation.

 

            How long will we process personal data?

For the duration of the performance of our service and thereafter for 10 years from the last provision of such service or delivery of goods.

 

  1. Newsletters (commercial communications)

 

If you are a shopping customer and you have not forbidden us to do so at the time of purchase, we will use your e-mail address to send you our newsletter.

 

            On what legal grounds?

This is made possible by the provisions of the Constitution. § 7 Art. 3 of Act No. 480/2004 Coll., on Certain Information Society Services, unless you have forbidden us to do so at the time of purchase.

 

            How long will we process personal data?

5 years from your last purchase. You can unsubscribe at any time via e-mail or contact us at: kontakt@onecrown.cz

 

  1. Who can access the data?

 

Your data will remain with us. Nevertheless, there are some companies or other people working for us who get access to the data because they help us with the operation of our e-shop. These are:

  • operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID No. 289 35 675, registered with the Municipal Court in Prague, Section B, File 25 395)
  • companies involved in the dispatch of goods (Zásilkovna s.r.o., 19000 Prague, Czech Republic Českomoravská 2408/1a Company ID: 28408306 )
  • Companies involved in the dispatch of payments (
  • Czechoslovak Commercial Bank, Prague 5, Radlická 333/150, Postal Code 15057, Identification Number: 00001350
  • Fakturoid s.r.o., V pláni 532/7, Lhotka, 142 00 Praha 4, IČ: 04656679
  • )
  • e-mailing service provider (NOT)
  • marketing agency (NOT)

Your personal data may also be disclosed to the following other entities:

  • cz, a.s., Radlická 3294/10, Smíchov, 150 00 Praha 5, IČ: 26168685

 

We process personal data only within the territory of the European Union.

III. What You Should Know Next

 

We do not have a designated data protection officer in our company.

 

In our company, decisions are not made on the basis of automated processing or profiling.

 

If you have any questions about your personal data, please contact us by e-mail at kontakt@onecrown.cz or call 211221949

  1. Use of cookies

 

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.

 

Cookies perform a variety of tasks, such as allowing you to navigate between web pages efficiently, remembering your preferences, and generally improving the user experience. They can also ensure that online advertisements are better tailored to you and your interests.

 

We use the following cookies on the website:

  • Necessary cookies: these are necessary for the operation of the website, for example, they allow you to log in to secure areas of the website and other basic functionalities of the website. This category of cookies cannot be disabled.
  • Analytical/statistical cookies: for example, they allow us to recognise and count the number of visitors and to track how our visitors use the website. They help us improve the way the site works, for example, by making it easy for users to find what they're looking for. We only run these cookies with your prior consent.
  • Advertising cookies: these are used to track preferences and allow you to display advertising and other content that best matches your interests and online behavior. We only run these cookies with your prior consent.

 

Please note that third parties (including, for example, external service providers) may also use cookies and/or access the data collected by cookies on the Website.

 

Cookies used:

 

Technical name

Publisher

Purpose o Description of cookies

Duration

[•]

[•]

[•]

Sessional/Permanent ([•] hours)

Google Analytics

Google

E-shop traffic analysis

Relational

 

 

 

 

 

You can find more information about cookies and an up-to-date list of cookies through individual web browsers, most often in the Developer Tools section.

 

Consent can be given via a checkbox contained in the so-called cookie bar. You can also reject cookies in the settings of your internet browser, or you can set the use of only some cookies.

 

For more information on managing cookies in individual browsers, please visit the following links:

  1. Your rights in relation to the processing of personal data

 

 

The GDPR gives you, among other things, the right to contact us and request information about what personal data we process of yours, to request access to this data and to have it updated or corrected, or to request restriction of processing, you can request a copy of the processed personal data, to request the erasure of personal data from us in certain situations, and in certain cases you have the right to data portability. An objection may be raised against processing based on a legitimate interest.

 

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take your claims to court.

 

These terms and conditions are effective from 19.2.2024

 

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